Forum Discussion
Removing license from user, what gets removed and how quickly (returing staff member)
- Sep 20, 2018
Well, you've got to be able to place a hold on a mailbox before it can become inactive, so that means E3 or better.
It's 30 days according to this and as long as the respective licence is restored within that timeframe, the data should remain intact:
https://support.office.com/en-US/article/Remove-a-former-employee-from-Office-365-44d96212-4d90-4027-9aa9-a95eddb367d1#bkmk_remove
"When you remove the license, all that user's data is held for 30 days. You can access the data, or restore the account if the user comes back. After 30 days, all the user's data (except for documents stored on SharePoint Online) is deleted permanently from Office 365 and can't be recovered."
- Michael_HunsbergerAug 08, 2017Iron ContributorThere are some caveats with Exchange Online scenarios, especially if in a hybrid config (in which case, you'd likely need to use New-MailboxRestoreRequest to recover the mailbox). Here's some additional light reading: https://blogs.technet.microsoft.com/exchange/2016/10/31/change-in-behavior-for-delicensed-exchange-online-users/. It probably goes without saying that it'd be a good idea to provision a few test mailboxes and update your SOPs.
- Rob-CTLAug 08, 2017Iron Contributor
Thank for the info Cain, I've seen that and not that I am suspecious of MS documentation but it would be good to hear if someone has gone through the process......not that I am paranoid or anything! :)
- Cian AllnerAug 08, 2017Silver Contributor
No problem, I have certainly seen this in the past, licences removed sometimes accidentally and then restored days later and the data was intact.
- Rob-CTLAug 08, 2017Iron Contributor
Cool, thanks for the feedback.