Forum Discussion
Removing license from user, what gets removed and how quickly (returing staff member)
Well, you've got to be able to place a hold on a mailbox before it can become inactive, so that means E3 or better.
By saying "put their account on hold before you remove the license", what operation we should do exactly? There's no such operation called "put ... on hold", right?
In my tests i have seen old mailbox being preserved a month or so after a license removal for an old users. But when i tried to create a fresh AD user synced it, assigned a license, sent a few emails to it, then removed the license, in that case mailbox disappeared very quickly and assigning a license again resulted in a fresh mailbox. It was a year or so ago. I advice to do testing no matter what docs are saying. We also keep license assigned for a few weeks after the leave.