Forum Discussion

Copper Contributor

Jan 22, 2019

Refine search after semi annual from build 1803 to 1808 on Remote Desktop Server

After the semi annual update from Outlook 365 build 1803 to 1808 we hear from users that the refine search buttons are greyed out. We had this problem earlier when we had the different update plan, S...

office 365

Eva Vogel

Iron Contributor

Jan 22, 2019

Hi! OK, now It see!

Search tools with windows Vista in combination where always tricky, that search tool first was designed for Outlook 2010 und Windows 7 and above versions. So you have windows vista for OS... mpfh... According to the security updates in your latest Outlook / Office Update it doesn' t work together anymore. I am so sorry. You have to upgrade at least on Windows 7 or better on Windows 10. Pls check out your upgrade possibilities for your devices like that: https://support.microsoft.com/en-us/help/22882/windows-vista-end-of-support

Steven538

Copper Contributor

Jan 22, 2019

Hi Eva Vogel,

It is a Terminal server running on Windows Server 2012 r2.

So the reason why it directs me to a windows vista is a mystery to me.

Cannot imagine that this feature would not work anymore for Windows Server 2012 r2.

On my local laptop i have build 1812 running and there this feature works. (running on windows 10)

Eva Vogel
Iron Contributor
Jan 22, 2019
Hello again! Also found this: https://social.technet.microsoft.com/Forums/windowsserver/en-US/c5f2786c-ffac-4f14-b7a9-00612cdf784e/server-2016-vm-hangs-shutting-downrestarting-when-the-pagefile-is-on-a-different-vhdx?forum=winserverhyperv
Eva Vogel
Iron Contributor
Jan 22, 2019
Hello! It would be better then to contact microsofts chat, see that link: https://support.microsoft.com/en-us/search?query=windows%20server%202012%20r2%201812

Hope that helps. Greets, Eva.