Forum Discussion
recovering Microsoft 365
I mistakenly uninstalled my MS 365 software. I went to a MS site to recover it. Very difficult to maneuver around, but in all the confusion I eventually asked for the free 5 day version and also asked for the regular version. After a long time (overnight) I noticed my MS 365 was back. But I don't know if it was the 5 day version or the permanent version. I will know in 5 days of course but would like to know sooner. How would I find outy?
Glenn
1 Reply
Would suggest checking below first:
Check Your Subscription Status
- Go to Microsoft Account Services
- Sign in with the Microsoft account you used during the recovery process
- Look for a section labeled “Microsoft 365", it will show whether you have a trial, active subscription, or expired status
Check from the Desktop App
- Open Word, Excel, or any Microsoft 365 app
- Click File > Account
- Under Product Information, look for:
- “Subscription Product” — usually means full version
- “Trial” or “Trial expires in…”, means you’re on the temporary versionCheck for a Confirmation Email
- Search your inbox for emails from Microsoft with subject lines like:
- “Welcome to Microsoft 365”
- “Your Microsoft 365 subscription is active”
- “Your trial has started”
