Forum Discussion
nortonnorris
Dec 13, 2021Copper Contributor
Records Management: Event Based Label not working
Hello Tech community,
I created an event based labeling policy as follows:
1: Created an event type
2: Created a file plan to retain files & classify as a record based on an event
3: Published the label to SharePoint and OneDrive
I manually entered a Compliance Asset ID value, ex: ABC123 to a file in SharePoint
I triggered an event based on the 'event type', provided the keyword ABC123
Expectation: The retention label is automatically applied to the file, however, I do not see it applied. The policy was created a week ago, so it cannot be a timing sync issue
Thanks!!
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