Forum Discussion
Reconnect disconnected mailbox to new user account
If that's an "inactive" mailbox, follow this procedure: https://docs.microsoft.com/en-us/microsoft-365/compliance/restore-an-inactive-mailbox?view=o365-worldwide
If it's a "disconnected" mailbox, it's probably in an error state and falls into "not supported" scenario...
VasilMichev It's my understanding that a mailbox that is on legal hold goes into a disconnected state if the user account is deleted. I think this is normal, not an error state.
I will try the instructions you linked, though. Thank you!
That would be an "inactive" mailbox, so the steps in the article above should work just fine. Often times people dont follow the "inactive mailbox" procedure to the letter though, which puts the mailbox in unsupported state, so just wanted to clarify this.
