Forum Discussion
Lewis Chapman
Aug 01, 2018Copper Contributor
Receiving Emails that are meant for work colleagues and not me
I keep receiving emails that were meant for my work colleagues and I am not attached to the emails in any way, does anyone know why this is happening and how to fix it?
There can be many possible causes for such behavior, ranging from an honest mistake to deliberate configuration on the admin level. Best thing to do is run a message trace against one such message and inspect it to get all the relevant details: https://support.office.com/en-us/article/message-trace-in-the-office-365-security-compliance-center-3e64f99d-ac33-4aba-91c5-9cb4ca476803
You will need permission to do this though, so perhaps you might have to ask your IT stuff to investigate.
- wrootSilver Contributor
Maybe someone has created a forward or redirect rule for these addresses in mail flow settings.
- Lewis ChapmanCopper Contributor
This can't be the case because I am the only admin onsite and I have 4 received 4 different emails from 3 different people but they are still receiving other emails but didn't receive the ones that I received