Forum Discussion
Receiving Emails that are meant for work colleagues and not me
I keep receiving emails that were meant for my work colleagues and I am not attached to the emails in any way, does anyone know why this is happening and how to fix it?
3 Replies
There can be many possible causes for such behavior, ranging from an honest mistake to deliberate configuration on the admin level. Best thing to do is run a message trace against one such message and inspect it to get all the relevant details: https://support.office.com/en-us/article/message-trace-in-the-office-365-security-compliance-center-3e64f99d-ac33-4aba-91c5-9cb4ca476803
You will need permission to do this though, so perhaps you might have to ask your IT stuff to investigate.
- wrootSilver Contributor
Maybe someone has created a forward or redirect rule for these addresses in mail flow settings.
- Lewis ChapmanCopper Contributor
This can't be the case because I am the only admin onsite and I have 4 received 4 different emails from 3 different people but they are still receiving other emails but didn't receive the ones that I received