Forum Discussion
Myloking_
Jan 10, 2021Copper Contributor
Read Recipient Admin control
Hello all, I have a client who has the following analytic rewuirement on their outlook. So they want to be able to view the exact read recipients of a mail sent to a distribution group from an admin p...
Myloking_
Jan 16, 2021Copper Contributor
Hello Victor_Ivanidze, Thanks for your reply. So my customer wants to be able to see the exact mailbox owners that opened the mail. So for instance, if he sends a mail to a distribution group of 20 people, and 8 opened the mail, he wants to know the exact 8 that did. So apparently, Microsoft privacy does not permits this, Hence i introduced my clients to the benefits of using MyAnalytics. So all they can get is the percentage of mail open rate. Atleast until a solution like that is achievable for enterprise use.
Victor_Ivanidze
Jan 17, 2021Bronze Contributor
Hi Myloking_, if using a read receipt request is acceptable, you can count amount of read receipts sent to initiaitor.