Read and Recieve action disparity in exchange reports

Hi Marvin, on interpreting email activity reports you will really notice that there are some differences in terms of Read and Receive Actions on Users.

By definition, Read action is the number of times an email read action was recorded for the user. Receive action is the number of times an email received action was recorded for the user. Reference on this link.

Therefore, the Read action is more than Received action on several users because some emails have been read many times by these users.