Forum Discussion
Philippe Schnyder
Feb 15, 2018Copper Contributor
Support without phone contact / Phone Case closed 24h after initial call without problem solved
Hi
I have tried to have a support request without phone. It doesn't seem to be possible which is rather disturbing.
So I chose to try via phone. I was able to talk quickly but the agent didn'...
RussellRead
Microsoft
Mar 01, 2018Hi PhilippeS,
The e-mail support option is coming back - it's actually already started rolling out. Unfortunately, I don't know when the feature will be available for your subscription, but it is on its way.
-thanks, Russell.
PhilippeS
Mar 03, 2018Copper Contributor
Great!
Thank you very much!