Forum Discussion
Outlook (365) Need Password - Issue
- Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
Hi,
I am facing the same issue again, although registry entry is there, outlook stuck and asking for password.
Please refer to attached screenshot:
In my case, removing my Office 365 account from "Access work or school" (Settings > Accounts > Access work or school) on Windows 10 solved that issue. Then, I connected my Office 365 account again, it worked.
- Tried the REG hacks. DID NOT WORK
Tried deleting/recreating profile. DID NOT WORK
What worked? Satoshi Nishimura's suggestion
"In my case, removing my Office 365 account from "Access work or school" (Settings > Accounts > Access work or school) on Windows 10 solved that issue. Then, I connected my Office 365 account again, it worked."
Go to WINDOWS SETTINGS (not Outlook Settings) and disconnect your account. Then log back in. WORKED LIKE A CHAMP!- Interesting. I followed that suggestion too when it was posted and it worked for a few days, but then the problem returned.
BEBaker I just applied the suggested fix not 20 minutes ago so I can't say I won't be back in the same position next week/month/year. But I now have an idea where the solution is... :crossing_fingers:
This advice allowed me to fix a similar issue my tech support team had been struggling with for two days with no end in sight.
thank you.
It work after i removing my Office 365 account from "Access work or school" (Settings > Accounts > Access work or school) on Windows 10 solved that issue
- Nishimura-san,
Your simple answer has saved me days. Thank you for your time and effort. I will return you a favor by sharing with others the same way you did. Hope the sharing will continue endlessly and help improve our communities.- I have been working with multiple technicians at MS for over a year on this problem. We have tried so many different things and nothing has worked. The last step they wanted me to try was re-imaging my computer. As it stands now, I just have to do a hard reboot of my three computers with this same problem every day. But I know there are numerous people with the same issue and I just hope somebody stumbles onto a working, efficacious solution.
- The solution I found for this problem that worked for me was to uninstall 365 and install Microsoft Office Professional Plus 2019. I logged into my personal account, setup email and it has so far worked without an issue. I am thinking the issue was to do with 365 Business Standard edition and I was signed in with a work or school account. I logged out of that account and uninstalled 365. Installed the Office pro plus and logged in with my personal account. My Exchange email account was setup through GoDaddy as they are my domain host and registrar. I think this issue is different for everyone else. Unfortunately Microsoft is so large they don't know what is going on and are unable to resolve their own software issue.
- After months of trying this worked like a charm! Thanks so much!!!
- This worked like a charm thank you.
s_nishimura wrote:In my case, removing my Office 365 account from "Access work or school" (Settings > Accounts > Access work or school) on Windows 10 solved that issue. Then, I connected my Office 365 account again, it worked.
Thank you so much! We've seen a pretty sizable influx of this issue over the past few weeks and this has worked without fail for us. You are a lifesaver.
