Forum Discussion
Outlook - Change the displayed meeting room capacity in location suggestions
Niclas_Gyrup Hello again, partial solution is to clear the cache in Outlook on the web (e.g. hit "x" on the suggested location) as the Outlook client populates it from there. Still no explanation on why this is happening or how to solve it org. wide. Waiting for reply.
Kreera_House Hello! I understand your point of view as I didn't get any kind of explanation about the behavior. As the previous posts show we have all the correct settings and still experience this issue. But the "partial solution" did correct the issue for us, per user though. So when clearing all suggested locations in the calendar view in Outlook on the web it then populates suggestions with the correct participants number shown. And and as consequence it's being refreshed in the Outlook client as well. Please update this post if you're taking this further with Microsoft support. It would be interesting to get a "second opinion" from them.
ChristianBergstrom - Our most recent response from Microsoft support is:
"I can also reproduce this issue on my OWA and Outlook for Windows. We have submitted a ticket about this unexpected behavior to make sure that Exchange Online engineering team is aware of it as you mentioned. I will keep monitoring it and share any update once I get more new information."
For now, it seems that the only solution is to inform users of this bug and to point them to OWA.
Kreera_House Thank you for the update, I appreciate it! Please share the update when you receive it.