Forum Discussion

Brass Contributor

Aug 30, 2020

Solved

Office Outlook email

Hi, For example, I have linked Mr. X's email id to my email id. So that I will know whenever Mr.X receives a new email. Now there is a problem. Whenever my colleagues compose a new email to me, Mr. ...

office 365

Victor_Ivanidze
Aug 31, 2020
It looks like your coworker has to update their contacts.

Victor_Ivanidze

Bronze Contributor

Aug 31, 2020

Hi jabbarsh,

as far as I understood you have added several SMTP aliases to your Ofiice 365 email account.

Could you send another screenshot that shows what's wrong in Outlook?

jabbarsh

Brass Contributor

Aug 31, 2020

Victor_IvanidzeI have attached the screenshot. As u see here instead of his name Mr.X1 name is showing. And for some people, Mr.X2 name is showing instead of Mr. Kartik

Victor_Ivanidze
Bronze Contributor
Aug 31, 2020
It looks like your coworker has to update their contacts.
- jabbarsh
  Brass Contributor
  Aug 31, 2020
  Victor_IvanidzeYou mean Mr. Karthik or Mr. X?
  - PDostiyar
    Bronze Contributor
    Aug 31, 2020
    jabbarsh Both has to update their contact as they are using the offline contact in the outlook you can manually update it or the users has to always select the online global Address to see the updated emails.