Forum Discussion

Copper Contributor

Oct 15, 2018

Office 2019 and Dynamics CRM - supported?

Hello all! I have read the technet sites but cannot find any information on whether Office 2019 will be supported or works with the Dynamics CRM 2016 (on-premise) I see 2016 is supported with...

office 365

LoriMc

Copper Contributor

Jun 14, 2019

it is now June 2019 and we are still facing this issue. I found this url with an update in January 2019 that still does not show support for CRM365 and Outlook 2019 Plug-in.

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-addin/admin-guide/software-requirements.

Is anyone aware of an update on getting this functionality?

DirectX

Copper Contributor

Nov 18, 2019

Is this still not working?

LoriMc
Copper Contributor
Nov 21, 2019
DirectX
we confirmed it is working however functionality is different. We were going back and forth with old plug-in or app, sticking with plug-in. Both had changes in abilities, but plug-in was less of a change for our staff.