Forum Discussion
ebbourg
Jul 12, 2019Copper Contributor
missing "DELETED ITEMS" folder in Outlook 365 Home
I have just installed Office 365 home on my Windows 10 pc. In Outlook 365 Home there is no DELETED ITEMS folder. How can I recover this folder?
ebbourg
Jul 13, 2019Copper Contributor
I did type the full path, I was just trying to truncate my response. This time I put a space between the outlook.exe and the forward space and got the following. See screenshots
Dennis Hogewoning
Jul 13, 2019Brass Contributor
Hmm, especially since it is a new install this seems weird to me. Can you try to create a new Outlook profile? https://kb.cscc.edu/article/how-to-recreate-an-outlook-profile-110.html
When this is done successfully you should see something like: Outlook is configuring for the first time (or something similar) when starting Outlook again. If that is not enough, try again to perform one of these /resetfolders or /resetfoldernames switches. Also see if there are Office updates pending and/or Windows updates.
Good luck!
When this is done successfully you should see something like: Outlook is configuring for the first time (or something similar) when starting Outlook again. If that is not enough, try again to perform one of these /resetfolders or /resetfoldernames switches. Also see if there are Office updates pending and/or Windows updates.
Good luck!
- ebbourgJul 13, 2019Copper ContributorAnother note, this is also a new install of Office on a clean install of Windows 10.
What if I try a repair of Office too? I'll try the new profile first.