Forum Discussion
admiral_sulu
Apr 14, 2023Copper Contributor
Hybrid Exchange relay connector - adding new IP
we are hybrid with 365. our copiers and servers relay all emails through onsite Exchange server to 365 using connector. our internet went down, so we switched to a backup internet connection. we h...
Apr 14, 2023
check your MX records value if its updated publicly using the https://mxtoolbox.com/
admiral_sulu
Apr 14, 2023Copper Contributor
mx record resolved to ms 365 ip
- Apr 14, 2023currently you're not able to send or receive any new email?
- admiral_suluApr 14, 2023Copper Contributornot through the exchange relay connector. all users mailboxes are fine, but the servers and copiers that send through the relay connector , those emails are not arriving.
- Apr 14, 2023ok try to user the Microsoft Remote connectivity analyzer it may help you realize where your emails are stuck when relying to O365.
https://testconnectivity.microsoft.com/