Forum Discussion
ajkessel
May 20, 2022Brass Contributor
Cannot launch Outlook 365 offline - "the set of folders cannot be opened"
Windows 10 21H2 (OS Build 19044.1706) Office 365 2204 (Build 15128.20178) I'm unable to launch Outlook 365 offline. I get the error: "Cannot start Microsoft Outlook. Cannot open the Outlook wind...
- May 20, 2022Found a fix! Set created key in HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover
DWORD ExcludeExplicitO365Endpoint = 1
Now I can start offline. As a bonus, Outlook also launches much faster.
ajkessel
May 20, 2022Brass Contributor
Found a fix! Set created key in HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover
DWORD ExcludeExplicitO365Endpoint = 1
Now I can start offline. As a bonus, Outlook also launches much faster.
DWORD ExcludeExplicitO365Endpoint = 1
Now I can start offline. As a bonus, Outlook also launches much faster.
- Philip_AgyohMar 14, 2024Copper ContributorPlease how did you do this?
- ajkesselMar 14, 2024Brass ContributorInstructions at https://medium.com/jj365/outlook-issue-with-direct-connect-to-office365-352dd29de65
- PatrickEkAug 18, 2022Copper ContributorThanks. This works for my users. I was not able to figure it out. Notice it affects more older version of outlook. Current ones don't have such Autodiscover issues.