Forum Discussion
Avoid mails being moved to junk for certain recipient
No, you are looking at the client-side Junk settings, some of which are synced with the server. As I said above, figure out which filter is responsible for marking the messages, then take any appropriate actions. This article gives you detailed instructions: https://www.slipstick.com/outlook/rules/moved-message-junk-email-folder/
Generally speaking, adding safe senders via Outlook should resolve the issue, but you should still check why the messages are being marked in the first place.
VasilMichev I get it now, thanks. But all my junk messages are moved to the junk mail folder by the server - that's what it says in Outlook on the top of all messages. So I guess I would only be able to avoid marking some messages as junk by altering the server rules - which I think I can not. At least there are no specific server-side rules that I can see.
So I guess my initial idea - setting up the server site junk mail rules to not filter mails that were sent to specific recipients - is not doable.
In general you should speak to your IT folks to adjust the filtering rules as needed. You can whitelist some addresses via Outlook/OWA, and that will help some messages bypass filtering, but it really depends on many factors, most importantly the reason messages are being flagged as spam in the first place.