Forum Discussion
Thetraininglady
Sep 10, 2023Copper Contributor
Prompted to sign in to another tenant
When I’m logged into Excel for iOS I can sign in to my own tenant no problems. However after a short time of between days or weeks I see a prompt to sign in to my account again along the bottom of t...
chaynie
Apr 25, 2024Copper Contributor
This is happening to a few of our users as well. I do not believe it is a NetDocs issue, but something that NetDocs is doing (prompting authentication) when it runs upon Outlook opening. The tenant we are prompted to log in to is a client and after working through some stuff with the MS Entra team I suspect our client shared a file on OneDrive, SharePoint, or a secure email that prompted our user(s) to login and approve/grant access to that tenant to create a guest account. I am working with our client to see what was shared and how they can stop this from happening.
I'll return here looking for or with an answer. Glad it is happening to others
I'll return here looking for or with an answer. Glad it is happening to others
marceltalmaggies
Oct 04, 2024Copper Contributor
Did you manage to get this resolved as I am running into this issue as well.