Forum Discussion

Silver Contributor

Dec 06, 2016

Profile Photo - Question Mark icon

All of a sudden, I have a small green Question Mark "?" over the profile photo that displays in the top right corner of the Office Suite Bar. Does anyone know what this signifies?

Copper Contributor

Jan 25, 2017

Same for us, showing a question mark in SharePoint Online, but green in OWA. Started yesterday.

Diamond Contributor

Jan 25, 2017

Opened simultaneously the same SPO home page and have

Edge:

Opera Neon:

SergeiBaklan
Diamond Contributor
Jan 25, 2017
And for Exchange related apps both browsers shows exactly the same - photo in circle and small grey circle like Skype status
- Salvatore Biscari
  Silver Contributor
  Jan 25, 2017
  This should mean you are not present in Skype for Business.
  Try to login and you should see a small green circle instead.
  - Dean_Gross
    Silver Contributor
    Jan 25, 2017
    In my case, Skype for Business is showing me as Available, SPO shows the ? and Outlook Web services all show the empty circle,
Salvatore Biscari
Silver Contributor
Jan 25, 2017
Please notice that in Edge you have the question mark, while in Opera Neon you have the grey vertical bar.
IMHO in both cases the meaning is the same: you are in a service (i.e. SPO) which is not able to determine your Skype presence.
- SergeiBaklan
  Diamond Contributor
  Jan 25, 2017
  Yes, exactly, Skype status is not determined in all cases, but the behavious how to show that depends not only on app, but on browser as well
  - Salvatore Biscari
    Silver Contributor
    Jan 25, 2017
    To summarize:
    in SPO related web UIs, the Skype status cannot be determined and therefore is shown as a question mark or a grey bar (depending on the browser)
    in EXO related web UIs, the Skype status can be determined and therefore is shown accordingly