Forum Discussion

Silver Contributor

Dec 06, 2016

Profile Photo - Question Mark icon

All of a sudden, I have a small green Question Mark "?" over the profile photo that displays in the top right corner of the Office Suite Bar. Does anyone know what this signifies?

office 365

Lisa Todd

Copper Contributor

Jan 24, 2017

This issue just started appearing in our environment this morning so if anyone has any idea what this is and how to address would love to be included.

Aaron Catt

Copper Contributor

Jan 25, 2017

Same for us, showing a question mark in SharePoint Online, but green in OWA. Started yesterday.

SergeiBaklan
Diamond Contributor
Jan 25, 2017
Opened simultaneously the same SPO home page and have
Edge:
Opera Neon:
- SergeiBaklan
  Diamond Contributor
  Jan 25, 2017
  And for Exchange related apps both browsers shows exactly the same - photo in circle and small grey circle like Skype status
  - Salvatore Biscari
    Silver Contributor
    Jan 25, 2017
    This should mean you are not present in Skype for Business.
    Try to login and you should see a small green circle instead.
- Salvatore Biscari
  Silver Contributor
  Jan 25, 2017
  Please notice that in Edge you have the question mark, while in Opera Neon you have the grey vertical bar.
  IMHO in both cases the meaning is the same: you are in a service (i.e. SPO) which is not able to determine your Skype presence.
  - SergeiBaklan
    Diamond Contributor
    Jan 25, 2017
    Yes, exactly, Skype status is not determined in all cases, but the behavious how to show that depends not only on app, but on browser as well