Forum Discussion

Silver Contributor

Dec 06, 2016

Profile Photo - Question Mark icon

All of a sudden, I have a small green Question Mark "?" over the profile photo that displays in the top right corner of the Office Suite Bar. Does anyone know what this signifies?

office 365

Dean_Gross

Silver Contributor

Dec 06, 2016

yes

Salvatore Biscari

Silver Contributor

Dec 06, 2016

I still have only the picture and not the name.

Anyway, the question mark seems connected to Skype for Business presence, correct?

Does it appear on all bars (i.e. OWA, OdfB, Sharepoint etc.) ?

Dean_Gross
Silver Contributor
Dec 06, 2016
I do have Skype for Business, and when I open that app, it shows my presence with a Green checkmark.

Dynamics shows my Picture without the ?
The EXO apps (Mail, Calendar, Tasks, and People ) all show my Picture with a small gray circle

You idea about it being related to Presence make sense, and it appears to be another buggy implementation of a feature in O365.
- Salvatore Biscari
  Silver Contributor
  Dec 06, 2016
  Well, given that it is Skype presence, why in your case it is grey and/or a question mark?
  Does it mean that your actual presence is offline/invisible?
- Steven Collier
  MVP
  Dec 06, 2016
  It's presence in my OWA.
  
  I'm not really sure why I would want to know my own presence all the time, I know if I'm busy.
  
  For Dean_Gross it does kind of look like he's eating something grey and round, maybe a macaroon? marshmallow?