Forum Discussion
Product Spotlight: Delve
Delve is an incredibly powerful tool in the suite. When I demonstrate Delve, adoption of OneDrive and SharePoint increases 15-25% in the following two weeks.
The downside to this is, as I demonstrate and train my customers they become comfortable relying on Delve to show them their information.
Delve has mysteriously lost "data" multiple times. I, personally, have submitted multiple support tickets (and I have written posts within this tech community site) about this.
If my users create boards and populate them with data, only to come back in a week or two and there are no objects in the Board (or in their Favorites), then they lose confidence not just in Delve, but the whole O365 suite.
Product stability is required before being able to deliver this to an enterprise as a viable tool.
+1, Naomi Moneypenny as FYI :-). Delve is a great guide to the content divide that exists over time and augments the productivity workstreams we all engage in under the weight of exponential content and data growth - and yes, we're always interested in fededback, explicit and implicit, that helps refine the experience and certainly own up to making it accurate and safe.
Great feedback Bill, and that makes me think can end-users become overreliant on Delve? I have seen Delve throw up some oddities from time to time, like suddenly not showing anything, that generally sorts itself after a few days.
Delve shouldn't transpose end-users being able to navigate and understand the layout of their team sites and document libraries? Delve is for convenience and bringing together stuff that you might miss otherwise, as well as features like boards.
