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TonyRedmond's avatar
TonyRedmond
MVP
May 08, 2018

Processing GDPR Data Subject Requests with Office 365

GDPR comes into force on May 25, 2018. To help Office 365 tenant administrators respond to GDPR data subject requests, a new DSR case feature is available as a preview in the Security and Complianc...
office 365
Lloyd Adams's avatar
Lloyd Adams
Iron Contributor
Aug 16, 2018

Am I missing something here?

 

As far as I am concerned, a DSR may come from employee, ex-employee, or member of the public.  But this tool only deals with the first of these use cases - I  have to specify someone who has an account to search against.  Or have I missed something?

TonyRedmond's avatar
TonyRedmond
MVP
Aug 16, 2018

You can input the email address of a non-employee... the search will find anything relevant to that address.

  • Lloyd Adams's avatar
    Lloyd Adams
    Iron Contributor
    Aug 16, 2018

    I can't.  I get the error message Please make sure all required fields in this step are filled out when I try to enter a non org email address. 

     

    Also, does it have to be an email address.  Could it be just a name?

    • TonyRedmond's avatar
      TonyRedmond
      MVP
      Aug 16, 2018

      I can type in names or email addresses that don't belong to the tenant.

      Adding names to a DSR

      • Lloyd Adams's avatar
        Lloyd Adams
        Iron Contributor
        Aug 16, 2018

        Ah.  Looks like a UI issue.  Far too easy to hit next thinking you have a name in the data subject field when you haven't.  I'll wind my neck back in :-)

         

        Thanks for your help TonyRedmond

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