Forum Discussion
Problems with One Note in Office 365 following upgrade to Surface Pro8
HI all I use One Drive to back up all my storage. I recently upgraded from Pro 7 to Pro 8. Having installed my office 365 subscription , and checked its update status, it still refuses to download...
All good. If you said its gone, its gone. You should move your OneNote Notebooks to your OneDrive account or SharePoint. Then you won't have that problem. Also, if they were "rapidly backed up to OneDrive", then the notebook should be in OneDrive. If they were deleted on your machine, they should still be in OneDrive, or at least in the recycle bin in OneDrive.
Also, You should not back them up with OneDrive. You should make a folder in your OneDrive or SharePoint library called "notebooks" and put them in there, but you should go into OneDrive settings and turn the sync off on that folder. That will do nothing but cause problems. That is like backing up your .PST file for your email, and the .PST is in use. Nothing but problems.
OneNote has its own sync, so you don't use OneDrive. Once the files are up in 365, you can then open them from OneNote on your machine, and OneNote will do the syncing. Then you won't have any problems. You can run and buy a brand new machine, install Office, launch OneNote on your brand new machine, and you can still have access to all your notebooks as they are in the cloud.
Also, You should not back them up with OneDrive. You should make a folder in your OneDrive or SharePoint library called "notebooks" and put them in there, but you should go into OneDrive settings and turn the sync off on that folder. That will do nothing but cause problems. That is like backing up your .PST file for your email, and the .PST is in use. Nothing but problems.
OneNote has its own sync, so you don't use OneDrive. Once the files are up in 365, you can then open them from OneNote on your machine, and OneNote will do the syncing. Then you won't have any problems. You can run and buy a brand new machine, install Office, launch OneNote on your brand new machine, and you can still have access to all your notebooks as they are in the cloud.
I can see how 15 busy pages can seem like its big, but its not. I have 11 different Notebooks, with the biggest one having about 30 sections, and each section has at least 100+ pages. All the notebooks are in 365 and all open and synchronizing with the OneNote app on the machine.
So, You should log into the browser and check the location they were backing up to, and if they are not there, make sure you check the recyclebin and even the second stage recyclebin
So, You should log into the browser and check the location they were backing up to, and if they are not there, make sure you check the recyclebin and even the second stage recyclebin
- The original one note file was always retained solely in my OneDrive folder both on my PC and in the cloud. It worked perfectly on Sfce Pro 7.
When I connected my new Sfc Pro 8 to one drive it would not down load it as it would damage my system. The file size was given as 179 bytes which is much less than the original content of the system. There seems to be no way I can access this file in my Surface Pro 8 and in the meantime I have reset my Pro 7 and given it to my grandson.
The loss of this important file has destroyed my faith in One Cloud and I will be exploring other solutions
Roger StensonI’m sure the OD sync did that.
You need to first see if you can open the file from the browser. If it opens there, then you can get it to resync to your desktop
But the browser is the first thing to check- I am guessing that nothing helped. Oh well, at least you know next time to keep your Notebooks in your OneDrive for Business or SharePoint. At least you know if you do that, you won't lose any data
