Forum Discussion
pjaroch
Oct 29, 2020Copper Contributor
Problem with re-created O365 user synchronization
We have a problem with a user whose Office365 account has been deleted and then we created a new one when the user came back to the work (after about 4 months). The name, login and e-mail address are...
- Nov 13, 2020
Hey,
MS Support fixed the problem with few and easy steps. You just have to check if your user is not hidden from address lists.
Go to: Exchange Admin Center -> Recipients -> Mailboxes -> Find the account you want to check -> Double-click it -> General -> Untick the box on the bottom of the windows - Hidden from addresses lists
Now you have to wait about 24 hours and let the settings propagate.
I translated it, we do not use the English version of Admin Center 😉 I'm sorry if I missed anything. Kind regards
Jay_Calderwood
Nov 05, 2020Copper Contributor