Forum Discussion
Zosimus
Feb 08, 2022Copper Contributor
Problem with Office 365 Subscription
I bought Office 365 from OfficeMax about a year ago. Now I am getting a pop-up saying that there's a problem with the subscription and a Fix button. I figure that means it's time to buy again. But, w...
Zosimus
Feb 08, 2022Copper Contributor
It says, "Switch to an account that has permission."
Niels_Kok
Feb 09, 2022Brass Contributor
Zosimus,
Allright, but what role does your have account have? Are you able to add another Microsoft 365 subscription?
Thanks,
Niels
Allright, but what role does your have account have? Are you able to add another Microsoft 365 subscription?
Thanks,
Niels
- ZosimusFeb 09, 2022Copper Contributor
Well, I suppose I could go back to OfficeMax and buy another card with a code on it — if that's what you're asking.
- Niels_KokFeb 09, 2022Brass ContributorHi Zosimus,
That is not what I am asking. I am trying to help you figure out what role you have on your account in the Office 365 portal.
Are you able to perform the following:
https://help.suitefiles.com/knowledge/article/knowledge/checking-youre-an-o365-global-admin
Could you let me know?
Thanks,
Niels- ZosimusFeb 09, 2022Copper ContributorIt says:
Your account doesn’t have permission to view or manage this page in the Microsoft 365 admin center.