Forum Discussion
Problem receiving emails even though MX-Record in place
Hi all I have a client that for the last few days has been experiencing problems receiving emails. They are using Office 365 and their DNS records all come back as ok when testing within the Of...
They should check with their hosting company, this looks like some setting that causes an override of the DNS resolution, at least internally (for other customers of the same company I guess).
To be on the safe side, you should also run a message trace on O365 side: https://technet.microsoft.com/en-us/library/jj200712(v=exchg.150).aspx