Forum Discussion
keith2235
Sep 14, 2023Copper Contributor
Privacy option infinite loop
I have a problem that has just started with all Office 365 Apps. 1. I start the app, e.g. Outlook. 2. A privacy popup appears asking me if I want to send optional data or personalise my experience....
DocJamesDK
Sep 26, 2023Copper Contributor
I have the exact same problem. I tried to re-install Office 365. It worked for a couple of days and then went into this "Privacy option infinite loop" again.
This is my installed version:
- DocJamesDKSep 26, 2023Copper ContributorI found a workaround, which works for me. I started Excel and logged out of all my Microsoft accounts in the top right corner. Now I can start the office applications without the privacy loop. I might be forced to log in again for Office to check my license.
It will not work, if you need to be logged in to your Microsoft account.- keith2235Oct 19, 2023Copper Contributor
Thanks for your response and apologies for the delayed reply, I've been away.
I never got a chance to try out your workaround, because for me, the problem seems to have gone away!
I have not knowingly changed any settings.
I did however run Windows update a few days ago.