Forum Discussion
theLedger
Jan 27, 2021Copper Contributor
PowerPoint on iPad Crashing with InTune
A few weeks ago, Microsoft released an update for PowerPoint on iPadOS and since then, it crashes upon launch when InTune tries to secure the data. If I download the app and use it without InTune, it...
theLedger
Feb 02, 2021Copper Contributor
A few days later, the issue has returned. Tested with another iPad under the same conditions and PowerPoint worked fine - must be unique to either my account or the 2018 iPad Pro.
I downloaded the combined Office app onto my iPad Pro and I can use the scaled down PowerPoint just fine in there.
Head scratcher for sure.
Pablomcse
Feb 03, 2021MCT
HI theLedger , good morning.
Did you read the logs from Azure AD? Did you check if your tenancy is using APP Protection policies? Maybe there is the problem. If you are using APP Protection policies and this APP it is not included as listed or allowed Apps can be the problem.
Here you have more info: https://docs.microsoft.com/en-us/mem/intune/apps/app-protection-policy
I hope this can help.
Good luck!