Forum Discussion

Brass Contributor

Jan 24, 2017

Phantom Office 365 Mailboxes

Hey everybody - quick overview of what's going on... Hybrid On-Prem with Office 365. We have mail users (ie: contacts) in the system that do not have mailboxes on-prem or in Office 365. They ha...

exchange

office 365

Joshua Widup

Brass Contributor

Jan 25, 2017

Thanks for calling that out Tony, I hadn't read that in the past and it's a good primer for what I'm working on to get Outlook mobile as the "standard".

In this case though, the users are not using Outlook on either iOS or Android and I know they've factually never tried to get in that way.

I just got off the phone with support and they seem to be curious about this one too. Maybe the PG is having some fun with us again. ;) Either way it's feeling more and more like a bug.

TonyRedmond

MVP

Jan 25, 2017

Just thinking, does any information exist in the phantom mailboxes?

Joshua Widup
Brass Contributor
Jan 25, 2017
It doesn't appear that way - but I can generate new content within it. Contacts, sent items, calendar invites, etc. Presents an interesting compliance issue since technically I can't discover the content if it starts there.
- TonyRedmond
  MVP
  Jan 26, 2017
  I had a conversation with the Outlook team and the phantoms are not their responsibility. Stranger forces are at work!
- Joshua Widup
  Brass Contributor
  Jan 26, 2017
  Word is that this may be something that engineering knows about...interesting