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JorritK's avatar
JorritK
Copper Contributor
May 17, 2019
Solved

Performance Shared Mailboxes

Hi guys,   For some weeks now, we encounter performance issues with certain Shared mailboxes. When browsing into the shared mailbox, Outlook Client freezes from time to time. Seems to have lost co...
office 365
  • VasilMichev's avatar
    VasilMichev
    May 17, 2019

    Only is a relative term :) 30 GB is a large size for a mailbox, especially one being accessed in sub-optimal scenarios, which is often the case with shared mailboxes. I would strongly suggest trying to bring the size down, or switch to using OWA instead of Outlook to access the shared mailbox.

     

    And yes, the 20+ delegates also contributes. Especially if all of them have added it to their Outlook profiles. Remove any automapping, remove it from Outlook even and have them access it only on demand, via OWA preferably.

VasilMichev's avatar
VasilMichev
MVP
May 17, 2019

Only is a relative term :) 30 GB is a large size for a mailbox, especially one being accessed in sub-optimal scenarios, which is often the case with shared mailboxes. I would strongly suggest trying to bring the size down, or switch to using OWA instead of Outlook to access the shared mailbox.

 

And yes, the 20+ delegates also contributes. Especially if all of them have added it to their Outlook profiles. Remove any automapping, remove it from Outlook even and have them access it only on demand, via OWA preferably.

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