Forum Discussion
gcell
Jan 03, 2020Copper Contributor
Password prompt
I’ve been using Office 365 for a while now. Starting about a month and a half ago, every time I open an Office app, it prompts me for my account password. This happens for all Office apps except for ...
rene_weber
Jan 11, 2020Brass Contributor
Hello gcell,
This sounds strange. Are you logged on on your machine with a local or a microsoft account?
This sounds strange. Are you logged on on your machine with a local or a microsoft account?
gcell
Jan 13, 2020Copper Contributor
rene_weber It's very strange, indeed. And very frustrating. I am logged on the computer with the same Microsoft Account. And it is the corresponding password that is always requested to log into the Office apps. The baffling thing is that it started out of the blue, perhaps two months ago, after never having the problem before. Also strange is that that when the apps open, they already show my account name in the right-hand corner as if I were already logged in. Furthermore, the Outlook app, which opens automatically on start up, never asks for a password.