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Marvin Oco's avatar
Marvin Oco
Steel Contributor
Dec 06, 2018

password not reflecting in Office 365

password not reflecting in Office 365

 

No error in Azure AD connect

 

recent password sync is reflected in admin portal

 

when we try to login, got error below

 

User can sign in to local AD using the password

 

 

Any known issues?

 

thanks

    • Marvin Oco's avatar
      Marvin Oco
      Steel Contributor

      affects all user

       

      Got error 611 below in Event viewer of AD Connect server:

       

      unable to open connection to domain: contoso.com, an exeption occured while attempting to locate domain controller for domain contoso.com; system security authentication exception the username password is incorrect

       

      Azure Ad connect version is 1.1.654.0

  • Last time i had this happen, after tearing my hair out and a call to Microsoft it turned out to be that I actually had Passthrough Authentication setup and the agent wasn't responding properly until I reboot the adsync server. I switched to Password sync only after that.

    Check your adconnect and see if you guys might have Passthrough setup, if so I'd check into maybe rebooting so the agent that handles that gets reset.

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