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Guy Johnson's avatar
Guy Johnson
Iron Contributor
Nov 08, 2017

OWA in Office 365

I have a couple of users that are not seeing their mail in the preview pane when using the OWA in Office 365.

Doesn't matter which browser they use.

Double clicking on the message will open it

The mail will display in the preview pane just fine in Outlook 2016.

 

Anyone else seeing this or have a quick solution

10 Replies

  • Guy Johnson's avatar
    Guy Johnson
    Iron Contributor

    I see Microsoft is reporting this issue as restored but I'm still seeing a few users with the problem.

     

    Anyone else???

    • Brent Ellis's avatar
      Brent Ellis
      Silver Contributor
      The test users I have have been resolved, but now my account in OWA is experiencing the problem.
  • James Ball's avatar
    James Ball
    Copper Contributor
    Same here is Aussie. Thought it was due to the macOS update that I did this morning, but I think that was just a coincidence. I've tried using Outlook 2016 and can't log in but oddly I can log in via the outlook app on my iPhone, which appears to working perfectly??
  • Mike Dunn's avatar
    Mike Dunn
    Copper Contributor

    Same problem for most of our users. As usual Microsoft support is no help. I've been waiting for a call back for ~2 hours

  • John Wynne's avatar
    John Wynne
    Silver Contributor
    Having issues with specific users tonight in OWA fine in desktop client. Seems like a wider problem. I'm in the UK.
  • Brent Ellis's avatar
    Brent Ellis
    Silver Contributor
    I am seeing the same issue currently with several users and test user accounts. Groups wont load in OWA either.

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