Forum Discussion
Outlook with Office365 Exchange
Yes, both are Office 365 Accounts.
I've found the issue, that it is possible to open delegated mailboxes between two Users of "Global Admins" in outlook and in owa. It works to open a mailbox in owa from a "normal" user, but it still doesn't work to open a mailbox or just a single folder in outlook.
So i guess, it is not a failure of setting up mailbox permissions, because that way I used, setting up delegations at administrative center of the server directly, will works with that admin accounts. But the same way not work for normal users.
So I thougt, maybe there is a rule or something, what protect the user mailboxes from access?
There are no such "rules", check the permissions.
- Sven MeyerOct 22, 2018Copper Contributor
The permissions where set to Owner in Outlook. Folder Visibility is also set on every folder, but the error is still the same.
I wonder how it could be, that it works on some users, but not on the most.
I tried to set the user to global admin, but the erorr is still the same.
Do you have an other idea for that issue?
Thanks for your help.
- VasilMichevOct 22, 2018MVP
Well, to exclude any client-related issues, check whether you can access the folder from OWA.