Forum Discussion
Athar Shah
Jan 20, 2018Copper Contributor
Outlook will not open without an internet connection
Hi I am subscribed to Office 365 for some time now. For the first time this evening my internet connection failed and for some reason I am unable to access outlook. I then activated hotspot on my mob...
Jan 20, 2018
Outlook should open without an issue even if it's offline - however it needs something to open.
Is your mail stored in a PST file or OST file (ie. you're connected to Exchange)?
Is your mail stored in a PST file or OST file (ie. you're connected to Exchange)?
- Athar ShahJan 20, 2018Copper Contributor
I have 8 emails registered. 2 are MS exchange, 1 is a pop3 account and the remaining 5 are IMAP
All data files are stored as .ost except one which is .pst. The PST is linked to the pop3 account which I have set up and it shows as 'personal folders' under the 'data file' tab in outlook account settings
What do you think?