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robinwilson16's avatar
robinwilson16
Brass Contributor
Feb 01, 2021

Outlook View in Browser Ignores Default Browser and Opens IE When Office 365 Doesn't Even Support IE

With the new Edge I was hoping to finally see the back of Internet Explorer and whilst Microsoft have dropped support in some areas there seem to be key places where it is still the one that is selec...
office 365
Dink__Dink_'s avatar
Dink__Dink_
Copper Contributor
Nov 18, 2023
Same still happens in Outlook 2021 Desktop version , I see lots of people discussing these issues but I don't see Microsoft addressing any of them and its nearly 2024 ?
  • wongls's avatar
    wongls
    Copper Contributor
    Mar 08, 2024

    Dink__Dink_ 

    Well, it's now well into 2024 and there is still apparently no solution...

    • KayleighT1110's avatar
      KayleighT1110
      Copper Contributor
      Jul 22, 2024

      wongls - ive been having the same issues, followed all the steps and ensured default apps are mapping correctly, etc - but still the 'view in broswer' link fails to work and open in Edge... I would have though this was a simple code fix - I dont understand why its been years and no fix?

      • simplyniknaks's avatar
        simplyniknaks
        Copper Contributor
        Sep 02, 2024

        KayleighT1110 

        Just found this as having same problem.

        Email has a link to a form I need to fill in. Clicking the link directly in email and I get an error about unsupported browser.

        So instead I click 'view in browser' and it opens Explorer and then clicking the link to the form and it says 'explorer is not supported' and give me options for Chrome, Edge, Firefox. However, clicking any of these just takes me to an install page for that browser even though they are all already installed on my system.

        So basically I cannot access the form at all.

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