Forum Discussion
Outlook stops sending and receiving after being opened for a few hours.
I've just purchased Office 365 and the Outlook app. seems to be a bit buggy. I will open it and leave it for a few hours and it will stop sending/receiving. I then see that there is an error mes...
Victor, I checked your MX records and did not see a server entry under Sympatico.ca that would correspond to the Office 365 service. Did you update your MX records in your DNS zone?
Victor_Ungureanu
Microsoft
MicrosoftThe name servers responsible for the domain Sympatico.ca are not hosted by Microsoft, but by bell.ca. This means that Microsoft is not responsible for updating the DNS records for this domain and they should be updated by the owner of the domain.
The other Victor….
- Victor_Ungureanu
Well, it seems like sympatico.ca is not Victor's domain:
Thanks guys, but I am using the new Outlook 365 for my email.
- Victor_UngureanuOh, right :). I didn't pay enough attention.
Checking he autodiscover record, this being the one that really matters when creating an Outlook profile, I can see that it points to webmail.owm.bell.net, so he probably doesn't use Office 365 for email, but Bell, although he said that "I've just purchased Office 365". In this case, he probably can't use another protocol but POP or IMAP (preferably)
Considering all this, Victor DiCarlo, why don't you use Office 365 for email? Is there something that Bell offers and Office 365 doesn't?
