Forum Discussion
Victor DiCarlo
Sep 02, 2018Copper Contributor
Outlook stops sending and receiving after being opened for a few hours.
I've just purchased Office 365 and the Outlook app. seems to be a bit buggy. I will open it and leave it for a few hours and it will stop sending/receiving. I then see that there is an error mes...
Victor DiCarlo
Sep 02, 2018Copper Contributor
Here is the error message that appears after a few hours. It works fine when first opened.
Elston Garrison
Sep 05, 2018Copper Contributor
Victor, I checked your MX records and did not see a server entry under Sympatico.ca that would correspond to the Office 365 service. Did you update your MX records in your DNS zone?
- Victor_UngureanuSep 05, 2018
Microsoft
The name servers responsible for the domain Sympatico.ca are not hosted by Microsoft, but by bell.ca. This means that Microsoft is not responsible for updating the DNS records for this domain and they should be updated by the owner of the domain.- Elston GarrisonSep 05, 2018Copper Contributor
The other Victor….
- Victor_UngureanuSep 05, 2018
Microsoft
Well, it seems like sympatico.ca is not Victor's domain: