Forum Discussion
Outlook stops sending and receiving after being opened for a few hours.
I've just purchased Office 365 and the Outlook app. seems to be a bit buggy. I will open it and leave it for a few hours and it will stop sending/receiving. I then see that there is an error mes...
Here is the error message that appears after a few hours. It works fine when first opened.
Victor_Ungureanu
Microsoft
MicrosoftAccording to this article, https://support.microsoft.com/en-us/help/813514/error-occurs-when-you-send-or-receive-an-email-message-in-outlook-or-o, the error you're receiving (0x800ccc0d) might be related to a POP account. I'm not sure if that's really the case for you, but it's not optimal to use POP or IMAP
Thanks for your help Victor. I'll give that a read. Tell me something though, if it's not optimal to use pop or imap, what do you suggest as an alternative?
- Victor_UngureanuI strongly suggest using the native MS Exchange protocol, named MAPI. In the account setup wizard look for Office 365 or Microsoft Exchange.