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Outlook send mail behavior with shared mailboxes
Hi there, I'm looking for some guidance with some send mail behavior I'm seeing in Outlook. First a little backstory: My company, Fabrikam Pharma, was recently acquired by Contoso LTC....
- Adding the shared mailbox as additional account should work. You can also configure a separate profile with just the shared mailbox, though this method will require switching the profiles every now and then. If all else fails, just use OWA to access the shared mailbox?
Adding the shared mailbox as additional account should work. You can also configure a separate profile with just the shared mailbox, though this method will require switching the profiles every now and then. If all else fails, just use OWA to access the shared mailbox?
Hi Vasil, thank you for the response. I wish they could use OWA, but the execs are pretty invested in the desktop app. Adding the shared mailbox as an additional account did work, but there were too many problems sending mail. The data file wouldn't properly load after a while and they were presented with the error "outlook data file cannot be accessed." I could only fix it by restarting the computer.