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Outlook mobile app sending as shared mailbox issues
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i have dozens of users across the enterprise using outlook mobile app, who are accessing and sending as store shared mailboxes. in the last 3 weeks its all gone to crap and the app is junk and broken. i cant get support from support.office.com who tells me to use MY outlook mobile app to open a case. as there is NO web support and they CANT transfer it. the mobile app tech responds once a day at 3 am. my time. and refuses to escalate. and asks the dumbest questions. after giving them every detail.
i have had users uninstall /reinstall. sign out/ sign in/ remove the shared mailboxes. re add them. and nothing resovles more than an hour or day. clear issue.
This affects outlook mobile app NOT outlook on the web.
This affects outlook mobile app NOT outlook on the web.
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