Forum Discussion
Deleted
Aug 24, 2021Outlook mobile & OWA apps observe shared folder permissions differently from Outlook Windows client.
Using Outlook for Windows client app, if I open an unread message in a shared folder to which I have been granted ‘Reviewer’ (i.e. read-only) permission, the message is not then marked as ‘read’ for either me or the folder owner. However, if I use Outlook for Android or OWA to open the same message, that message is automatically marked as read – which the folder owner does not want. Also, I am permitted to manually mark it as read/unread. In contrast, Outlook for Windows requires me to have 'Edit' (read / write) permission to be able to alter read / unread status on a message in a folder shared with me.
So there is a lack of consistency between Outlook for Windows and the Outlook mobile & OWA apps in the way shared folder permissions are enforced. I've attached a detailed description of the business context in which this problem manifests and the difficulty it creates for producing good business process design. I'd be grateful for any feedback or suggestions.
No Replies