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Outlook keeps asking for password
Hi, we are having an issue with Outlook with an Office365 account on some user. the password prompt are keep on showing. I tried running SARA, update windows 10 and office apps, create new profil...
- Ok so now I tried the same registry settings on a computer with Office 2016 and IT WORKS!
Oh course I had to change for version 16 in the registry.
HKEY_CURRENT_USER\Software\Microsoft\Exchange\AlwaysUseMSOAuthForAutoDiscover REG_DWORD 1
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\EnableADAL REG_DWORD 1
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Version REG_DWORD 1
Yeah, I've done all of them. Not your fault I know, this is my MS rant bit .... I just don't understand that when it happens to multiple users at the same time why recreate the profile is an MS solution. Something has obviously changed in MS otherwise it would only be a 1 user isolated incident, corrupt profile etc .... very frustrating .....
Microsoft disabled basic authentication for most tenants over the past few weeks. They have warned us about this for ages BUT have always said that Office had been updated to use modern authentication for years. So clearly we didn't worry about it. But this bug has caught many people out. There is an Azure report you can run to determine which uses are still using basic authentication with Outlook.