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Jeesoon's avatar
Jeesoon
Copper Contributor
Oct 06, 2022
Solved

Outlook keeps asking for password

Hi, we are having an issue with Outlook with an Office365 account on some user. the password prompt are keep on showing.   I tried running SARA, update windows 10 and office apps, create new profil...
  • stefanlithen's avatar
    stefanlithen
    Oct 10, 2022
    Ok so now I tried the same registry settings on a computer with Office 2016 and IT WORKS!

    Oh course I had to change for version 16 in the registry.


    HKEY_CURRENT_USER\Software\Microsoft\Exchange\AlwaysUseMSOAuthForAutoDiscover REG_DWORD 1
    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\EnableADAL REG_DWORD 1
    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Version REG_DWORD 1

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