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Outlook keeps asking for password
Hi, we are having an issue with Outlook with an Office365 account on some user. the password prompt are keep on showing. I tried running SARA, update windows 10 and office apps, create new profil...
- Ok so now I tried the same registry settings on a computer with Office 2016 and IT WORKS!
Oh course I had to change for version 16 in the registry.
HKEY_CURRENT_USER\Software\Microsoft\Exchange\AlwaysUseMSOAuthForAutoDiscover REG_DWORD 1
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\EnableADAL REG_DWORD 1
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Version REG_DWORD 1
Also after a uninstall and reinstall I used the outlook 365 program that checks to make sure everything is working and I get all green checks I get a error .ost after the outlook app is started. Can’t remember off the top of my head but is something about the file can’t match something. Need to take a picture.
I got a little lead that goes to nowhere. one of employee send me this screenshot with an error code of 0x8004011D
Full error come from outlook when the user press the send/receive after closing the prompt for password. "Task email address removed for privacy reasons reported error (0x8004011D) : 'The server is not available. Contact your administrator if this condition persists.'
Full error come from outlook when the user press the send/receive after closing the prompt for password. "Task email address removed for privacy reasons reported error (0x8004011D) : 'The server is not available. Contact your administrator if this condition persists.'