Forum Discussion
Jeesoon
Oct 06, 2022Copper Contributor
Outlook keeps asking for password
Hi, we are having an issue with Outlook with an Office365 account on some user. the password prompt are keep on showing. I tried running SARA, update windows 10 and office apps, create new profil...
- Oct 10, 2022Ok so now I tried the same registry settings on a computer with Office 2016 and IT WORKS!
Oh course I had to change for version 16 in the registry.
HKEY_CURRENT_USER\Software\Microsoft\Exchange\AlwaysUseMSOAuthForAutoDiscover REG_DWORD 1
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\EnableADAL REG_DWORD 1
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Version REG_DWORD 1
mprcel
Oct 06, 2022Copper Contributor
I might be way off here lads but has this really got anything to do with Modern Auth. Only reason I say it is because it;s affecting 4 of our users that are all on diff machines (diff makes and models) and if I log into another machine as one of them, it loads fine. One of our guys actually has a laptop and desktop, one works, the other doesn't, both are up to date Win10 and Office ...... it has to be a corrupt profile setting or something.
Rdreynolds343
Oct 07, 2022Copper Contributor
I 100 percent agree with you. Mine is the same things. I think it’s a corrupt profile also. I don’t. how to get rid of it other than blowing off the profile.