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Marvin Oco's avatar
Marvin Oco
Steel Contributor
Jan 21, 2021
Solved

Outlook in IPhone: when “open authenticator” was tapped, “Oops something went wrong” manifested.

Trying to configure outlook in mobile but when “open authenticator” was tapped, “Oops something went wrong” manifested.

 

 

any known issue?

 

  • Solution:

     

     
    1. Open Authenticator App 
    2. Click on the three underline
    3. Choose Settings
    4. Make sure that App Lock is disabled
    5. Try to sign in again in outlook mobile app

     

1 Reply

  • Marvin Oco's avatar
    Marvin Oco
    Steel Contributor

    Solution:

     

     
    1. Open Authenticator App 
    2. Click on the three underline
    3. Choose Settings
    4. Make sure that App Lock is disabled
    5. Try to sign in again in outlook mobile app

     

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