Forum Discussion
Outlook for the web - some tenants not showing reply/forwarded icons in message list
Hi, (Outlook for the web) I wondered if anyone has experienced this and knows of any way to resolve it. One of my users is reporting that (and I have seen it) new replies are not being "flagg...
By the time you read my reply, your issue probably might be resolved based on this https://admin.microsoft.com/#/servicehealth/history/:/alerts/EX661478, but I would like to recommend you that when 1 or more than 2 users have been affected somehow or even other Microsoft services, you should always follow this https://learn.microsoft.com/en-US/microsoft-365/enterprise/view-service-health?view=o365-worldwide&WT.mc_id=365AdminCSH_inproduct
Here you should place your email to receive notification about services degradation.
Because if it's a service degradation there's not any troubleshooting process to provide a solution and it's just matter of time until Microsoft provides a resolution or restores the service.